Rolume / Industries / Auto repair
AI answering service for auto repair shops
Your service writer is with a customer and the phone keeps ringing. Rolume answers in your shop's name, gets the vehicle and the problem, and books the drop-off.
Get a free demo for your business Hear a real call
What it handles on auto repair calls
- New appointments
- Takes the year, make and model, what's wrong, and books a drop-off or wait appointment.
- Routine service
- Books oil changes, brakes, tires and inspections into the times you set.
- Status calls
- Takes a message for your service writer when a customer asks if their car is ready, instead of tying up the front desk.
- Warning lights and breakdowns
- Notes what the caller is seeing and marks unsafe-to-drive situations for a quick callback.
- Existing appointments
- Finds the booking by phone number and moves it to an open time.
- Your prices only
- Quotes only the prices you give it, like an oil change or a diagnostic fee.
How a call goes
- Picks up in your name, day or night, and asks what the caller needs.
- Gets the details: name, callback number and what they need, with the number read back.
- Books it: books the drop-off or appointment in an open time, and texts a confirmation.
- Lands in your portal with the recording, transcript and booking, so your team knows what's coming.
Pricing
- Starter
- $297/mo
- 250 call minutes
- Growth
- $497/mo
- 450 call minutes
- Pro
- $797/mo
- 800 call minutes
One-time setup is $500. Most calls finish in under two minutes. Month to month, cancel any time. See what missed calls are costing you.
Questions
Can it tell customers if their car is ready?
Not yet. It takes a message for your service writer, who calls back with the status.
Will it diagnose the problem?
No. It writes down what the caller describes and leaves the diagnosis to your technicians.
Can it book different bays or technicians?
It books into the time slots and the number of appointments per slot you set. Your team assigns the bay in the portal.
Does it quote repair prices?
Only fixed prices you've given it. Anything that needs a look becomes a diagnostic appointment.
Hear it answer for your business
We'll build a demo receptionist with your business name and hours, and you call it yourself. No cost, and we reach out within one business day.
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