Rolume / Industries / Roofing
AI answering service for roofing companies
After a hailstorm every homeowner on the block calls at once, and you're up on someone else's roof. Rolume answers each call in your company's name and books the inspection.
Get a free demo for your business Hear a real call
What it handles on roofing calls
- Storm surges
- After hail or high wind, every caller is answered and booked instead of hitting voicemail and calling the next roofer.
- Active leaks
- Notes water coming in and marks the call urgent in your portal so your crew can call back fast.
- Inspections and estimates
- Books a time for your estimator and takes the details: roof type if they know it, age, and what they've noticed.
- Insurance claims
- Notes when a caller has filed or plans to file a claim, so your team comes prepared. It doesn't advise on coverage.
- Existing jobs
- Finds the caller's appointment by phone number and moves it, or takes a message for the project manager.
- Commercial roofs
- Gets the business name, building address and site contact so the right person calls back.
How a call goes
- Picks up in your name, day or night, and asks what the caller needs.
- Gets the details: name, callback number and what they need, with the number read back.
- Books it: books the inspection or estimate in an open window, and texts a confirmation.
- Lands in your portal with the recording, transcript and booking, so your team knows what's coming.
Pricing
- Starter
- $297/mo
- 250 call minutes
- Growth
- $497/mo
- 450 call minutes
- Pro
- $797/mo
- 800 call minutes
One-time setup is $500. Most calls finish in under two minutes. Month to month, cancel any time. See what missed calls are costing you.
Questions
Can it handle the call volume after a storm?
Yes. It answers every call at once, so a hail day doesn't mean a full voicemail box. Bookings only go into the windows you open.
Will it talk about insurance?
No. It notes whether the caller has a claim and leaves coverage questions to your team.
Can it book estimates for different crews?
It books into the windows and the number of appointments per window you set. Your team assigns the crew in the portal.
What if water is coming through the ceiling?
It marks the call urgent so it stands out in your portal and tells the caller your team will call back as soon as possible.
Hear it answer for your business
We'll build a demo receptionist with your business name and hours, and you call it yourself. No cost, and we reach out within one business day.
Also for hvac, plumbing, electrical, landscaping and lawn care and more.