Rolume / Industries / Restaurants
AI phone answering for restaurants
During the rush, the phone rings while your host is seating a table. Rolume answers in your restaurant's name, handles the common questions, and takes reservations so your staff stays on the floor.
Get a free demo for your business Hear a real call
What it handles on restaurant calls
- Hours, location and parking
- Answers the questions you get every night, from your hours and address to parking and kid-friendly seating.
- Menu questions
- Answers from the menu details you give it, like vegetarian options or whether you have a patio.
- Reservations
- Books reservations into the time slots you open, with how many reservations each slot can take, and notes party size and special requests.
- Large parties and catering
- Takes the date, headcount and contact details and passes them to your manager for a callback.
- Takeout and online ordering
- Points callers to your online ordering link. It doesn't take takeout orders over the phone yet.
- Allergy questions
- Notes allergy questions for your staff instead of guessing about ingredients.
How a call goes
- Picks up in your name, day or night, and asks what the caller needs.
- Gets the details: name, callback number and what they need, with the number read back.
- Books it: books the reservation into an open time slot, noting party size, and texts a confirmation.
- Lands in your portal with the recording, transcript and booking, so your team knows what's coming.
Pricing
- Starter
- $297/mo
- 250 call minutes
- Growth
- $497/mo
- 450 call minutes
- Pro
- $797/mo
- 800 call minutes
One-time setup is $500. Most calls finish in under two minutes. Month to month, cancel any time. See what missed calls are costing you.
Questions
Can it take takeout orders?
Not yet. It sends callers to your online ordering link or takes a message for a callback. We'll tell you when phone ordering is ready.
Can it take reservations?
Yes. You set the time slots and how many reservations each can hold, and it books into those, noting party size. It doesn't connect to OpenTable or Resy.
What about food allergy questions?
It doesn't answer them. It notes the question and tells the caller a staff member will confirm, because ingredient details change.
Will it handle complaints?
It takes a detailed message and marks it for the manager to call back.
Hear it answer for your business
We'll build a demo receptionist with your business name and hours, and you call it yourself. No cost, and we reach out within one business day.
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