Rolume / Industries / Plumbing
AI answering service for plumbers
A water heater out on Sunday, a leak under the sink, a backed-up drain before guests arrive. Rolume answers in your company's name and books the visit while you finish the job in front of you.
Get a free demo for your business Hear a real call
What it handles on plumbing calls
- Water heater calls
- Notes whether there's no hot water or an active leak, takes the address and callback number, and books the visit.
- Leaks and burst pipes
- Marks actively leaking water as urgent, so it stands out in your portal for a fast callback.
- Drains and sewer backups
- Captures what's backing up and where, so your tech knows what to bring before they roll.
- Existing appointments
- Finds the caller's visit by phone number and moves it to an open window, or takes a cancel request for your team.
- New construction and remodel inquiries
- Takes the details and notes it's a quote request, so the right person calls back.
- Your hours, your rules
- Only books inside the arrival windows you set, and only quotes prices you've told it to quote.
How a call goes
- Picks up in your name, day or night, and asks what the caller needs.
- Gets the details: name, callback number and what they need, with the number read back.
- Books it: explains the first visit is a diagnosis and quote, and texts a confirmation.
- Lands in your portal with the recording, transcript and booking, so your team knows what's coming.
Pricing
- Starter
- $297/mo
- 250 call minutes
- Growth
- $497/mo
- 450 call minutes
- Pro
- $797/mo
- 800 call minutes
One-time setup is $500. Most calls finish in under two minutes. Month to month, cancel any time. See what missed calls are costing you.
Questions
Can it take emergency plumbing calls at night?
It answers every call and flags actively leaking water or a sewer backup as urgent, so you can decide who calls back. It only books regular visits inside the hours you set.
Will it tell callers how to shut off their water?
Only basic, safe steps you approve. It never gives repair instructions; it gets the details to your plumber.
How do customers reschedule?
They call your number. It finds the booking by phone number and moves it to an open window on your calendar.
Does it work if I'm a one-truck shop?
Yes. The Starter plan covers about 125 calls a month, which fits an owner-operator who can't stop to answer the phone.
Hear it answer for your business
We'll build a demo receptionist with your business name and hours, and you call it yourself. No cost, and we reach out within one business day.
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